Privacy Policy

What we collect

• Contact/lead data: name, email, message content, and any details you submit via forms or email.
• Usage data: pages viewed, approximate location (city/region), device/browser info, and referral/source.
• Identifiers: cookie IDs and similar technologies for site functionality, analytics, and measuring marketing performance.

How we use your information

• Respond to inquiries, provide requested information, and manage relationships.
• Operate, protect, and improve certly.sbs (debugging, performance, security).
• Understand site usage and evaluate campaigns using analytics/measurement tools.
• Comply with legal obligations and enforce our terms where applicable.

Consent and choices (PIPEDA)

We obtain consent when you provide information (e.g., submitting a form) and through your browser/device settings for cookies. You can withdraw consent at any time, subject to legal or contractual restrictions, by contacting us or adjusting cookie settings. Withdrawing consent may limit certain features.

Cookies, analytics, and advertising identifiers

We may use first- and third-party cookies or similar technologies to remember preferences, measure traffic, and understand how visitors interact with the site. Where these tools rely on advertising/measurement identifiers, you can limit them via browser controls, device settings, and privacy extensions. If a consent banner is presented, you can manage non-essential cookies there.

Sharing and service providers

We may share personal information with service providers that help us operate our website and business (e.g., hosting, email, analytics, security). They are authorized to use information only as needed to provide services and must protect it. We do not sell your personal information.

Cross-border processing

Your information may be processed or stored outside Canada by our service providers. It may be subject to the laws of those jurisdictions. We use contractual and organizational safeguards designed to protect personal information.

Retention

We retain personal information only as long as necessary for the purposes described above, and as required by law. We then delete, de-identify, or securely destroy it.

Security

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information (e.g., access controls and secure hosting). No method of transmission or storage is 100% secure.

Your rights

• Request access to your personal information and information about our use and disclosures.
• Request correction of inaccurate or incomplete information.
• Withdraw consent (where applicable) and ask questions or file a complaint.